Policies and Values
The long-term survival of a business model that, through the satisfaction of our customers, allows for the development and well-being of the people within it.
The long-term survival of a business model that, through the satisfaction of our customers, allows for the development and well-being of the people within it.
Since our establishment in 1989, our growth and consolidation have been rooted in customer satisfaction, fostered by a committed team that collaborates and prioritizes the well-being of each and every individual within our organization.
1 TRUST AND COMMUNICATION
1 TRUST AND COMMUNICATION
We keep our promises and fulfill our commitments, thus building the trust of those we work with. We actively listen to our customers, employees, and business partners. Transparent and continuous communication enables us to make informed decisions and efficiently solve problems.
2 EXCEEDING EXPECTATIONS
2 EXCEEDING EXPECTATIONS
At GRUPO IC, excellence in service is not just a goal but a work philosophy. We strive to be empathetic and solution oriented. Customer satisfaction is our priority, and we pride ourselves on providing consistent quality and a level of care that goes beyond expectations.
3 TEAMWORK
We believe that each person within GRUPO IC brings forth different and valuable ideas and knowledge. And with that in mind, we create multidisciplinary teams, encouraging communication throughout the organizational structure and promoting an effective work environment with shared goals and objectives.
3 TEAMWORK
3 TEAMWORK
We believe that each person within GRUPO IC brings forth different and valuable ideas and knowledge. And with that in mind, we create multidisciplinary teams, encouraging communication throughout the organizational structure and promoting an effective work environment with shared goals and objectives.
4 INTEGRITY AND ETHICAL CONDUCT
4 INTEGRITY AND ETHICAL CONDUCT
We are committed to the highest level of integrity in conducting our business. Acting with a strong sense of integrity is fundamental to maintaining the trust and credibility of our employees, collaborators, suppliers, and customers.
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